What We Do

232-HELP/211 receives calls from those most in need: the abused spouse in need of shelter, the mother struggling to provide food for her three children, the elderly who can no longer afford dental care, the individuals and families living on the street searching for shelter, the grandmother wanting to learn to read to her granddaughter, and those seeking a GED and those who need financial management skills in order to build a better life for their family.​

232-HELP (337) 232-4357 is not just a phone number: it is a portal, a gateway, a vital community resource, a helping hand and a kind voice. 

How 232-HELPs:​
  • Provides services to a 10 parish region and almost 800,000 people.
  • Curates a resoure database with 1,500 resources offering services to Acadiana.
  • Advocates for those who cannot advocate for themselves.
  • Manages a program of free dental care for older adults and people with disabilities.
  • Receives calls during natural and manmade disasters as part of the statewide 211 system, providing vital non-emergency information before, during and after the event.
  • Acts as a link in the statewide 211 emergency response system during a disaster.
  • For more information visit our facebook page, www.facebook.com/232HELP211.
  • We are available 24 hours a day, 7 days a week to help serve the people of Acadiana.
arch-logo-stacked.png

We are a proud member of ARCH: Acadiana Regional Coalition on Homelessness and Housing. Click here to find out how you can join, provide resources, and help us end homelessness in our communities.

232 help logo

1005 Jefferson Street

Lafayette, LA 70501

(337) 232-4357

When texting 898211, standard msg & data rates may apply. Text STOP to opt-out. HELP for help.